Typically when an icon will not launch The Uniform Solution there is an issue with the network connection. Below are some things that can be done to troubleshoot.
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Check to ensure the mapped drive is connected by going to a file explorer window. A red X over the mapped letter drive indicates there is an issue with the network communication. The issue can sometimes be resolved by simply double clicking on the red X.
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Check if the firewall is causing an issue by turning off both in Windows and the anti-virus software.
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Try rebooting all computers, switches, modems and routers.
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If further help is needed contact your local network support technician or Diamond Data Systems.
