Void/Delete A Sale

A sale can be voided or deleted in the program. This might need to happen if the wrong payment was tendered or a sale was accidentally edited.

• • To begin, go to: Lists > Sales By Date
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• Locate the transaction by either selecting the dates, last 4-digits of the card, P.O. Number, or Order Number.
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• Highlight the desired transaction, right-click and select Void Sale
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• An active screen will appear asking if you are sure, select Yes.
  • The sale has now been successfully voided.
    • • If the transaction is for a CC you will see a different popup shown below
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        • Click yes to continue.  You will get a 2nd popup asking if you are sure.  Click yes to continue.
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• If you’d like to delete the sale so that it no longer displays on your list, right-click on the recently voided transaction.
  • Select Delete Sale
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• An active screen will appear confirming the deletion. Select Yes.