Deleting a payment from an invoice may come in handy if you accidentally applied a payment to a wrong invoice.
- To begin, go to: Lists > Payments by Date
- Locate the desired transaction.
- This can be done by sorting by Show: By Date, Show: By Customer, Show: By Number.
- The list can be limited by last 4-digits of the card or store number.
- Highlight the desired transaction. Right-click and select Void Payment.
- The Confirm Void screen will appear, select Yes.
- If you’d like to delete the payment.
- Highlight the desired record. Right-click and select Delete Payment.
- The Confirm Delete screen will appear, select Yes.
