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  3. Clerk vs. Sold By: Understanding Salesperson Roles in Sales Entry
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  3. Clerk vs. Sold By: Understanding Salesperson Roles in Sales Entry

Clerk vs. Sold By: Understanding Salesperson Roles in Sales Entry

During a sales entry transaction, the system allows you to distinguish between a Clerk and a Sold By salesperson. This is helpful for businesses that want to track:

  • Who assisted the customer on the sales floor, and
  • Who rang up (entered) the sale in the system

These may sometimes be the same individual, but the system provides the flexibility to track them separately.

  • 1. Start a New Sale

    Go to Home > New and open a new sales transaction.

  • 2. Select the Clerk

    In the Clerk field:

    • Click the drop‑down arrow
    • Select the person who is actually ringing up the sale

  • 3. Select the Sold By Salesperson

    In the Sold By field:

    • Click the drop‑down arrow
    • Select the person who assisted the customer on the sales floor

  • Viewing Results in Reports

    When you run the Sales by Clerk or Sales by Salesperson report, the system will accurately display the names selected in the Clerk and Sold By fields for each transaction.

 

Updated on March 25, 2026

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